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LocknLock, global market leader in Housewares

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KOREA Head Quarters

Established in 1978, LocknLock is creating the global living culture founded on values that place environment and people at the heart of everything and drive lifestyle innovation.

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  • Seoul Office

    LOCK&LOCK Seoul Office
    Address
    20F, Grand Central A, Sejong-daero 14, Jung-gu, Seoul, 04527, Republic of Korea
    TEL
    02-520-9500
    FAX
    02-520-9595
    CONTACT US

CHINA Corporation

LocknLock entered into mainland China in 2004 with the opening of Shanghai Trade Co. Since then, the company has evolved into the leading kitchen, living and culture company in China, the world’s largest consumer market, with solid partnership with Alibaba in sync with the surging online market trend.

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  • Shanghai

    SHANGHAI LOCK&LOCK TRADE Co., LTD.
    Address
    Block D/H,3/F, Hechuan Building, No.2016, Yishan Road, Minhang District, Shanghai, China
    TEL
    86-21-5422-2228
    FAX
    86-21-5422-2667
    CONTACT US

  • Beijing

    BEIJING LOCK&LOCK TRADING Co., LTD.
    Address
    Floor 9, Building 1, No, 24 Jiu Xian Qiao Middle Road, Chao Yang District Beijing, China
    TEL
    86-01-5320-0888
    FAX
    86-10-5320-0880-1
    CONTACT US

  • Shenzhen

    LOCK&LOCK TRADE(SHENZHEN) Co.,LTD.
    Address
    Rm.2201 Tiley Central Plaza B Bld., NO.3 Haide Road, NanShan District, ShenZhen, China
    TEL
    86-755-2399-3960
    FAX
    86-755-2399-3992
    CONTACT US

  • Shandong

    WEIHAI LOCK&LOCK TRADING CO., LTD.
    Address
    No 18,Ying Bindadao Road,Manshan-zhen, Korea Industrial Zone, Weihai New Industrial District, Weihai City, Shandong Province, China
    TEL
    86-631-358-5006
    FAX
    86-632-358-5111
    CONTACT US

Built 95,000㎡ plant in Shuzhou, Jiangsu province in 2007.
Serves as a production base for Chinese domestic market, which is one of our main market.

  • Suzhou

    LOCK&LOCK Houseware (Suzhou) Co., LTD.
    Address
    No 88 Tinglan Road, Suzhou Industrial Park, Suzhou City, Jiangsu Province, China
    TEL
    86-512-6295-9720
    FAX
    86-512-6295-9729
    CONTACT US

VIETNAM Corporation

Vietnam serves as LocknLock’s global production hub where the company opened direct sales stores in Parkson Department Stores, Vincom and other shopping malls as part of high-end strategy in the early days. LocknLock is also gaining stronger foothold in the top three e-commerce channels i.e. Shopee, LAZADA and Tiki. LocknLock has positioned itself as a premium brand in Vietnam earning a spot in the ‘Top 10 Most Trusted Brand in Vietnam’ every year.

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  • HCM

    LOCK&LOCK HCM CO.,LTD.
    Address
    Floor 9, Beautiful Salgon 2, 77 Hoang Van Thai, Tan Phu, Q.7, HCM, Vietnam
    TEL
    84-28-5413-5750
    FAX
    84-28-5413-5756
    CONTACT US

  • Hanoi Trade Co.

    LOCK&LOCK HN Co., LTD.
    Address
    Lot R2-L2-17&R2-L2-18, Royal City Office Tower, R2 bldis, No. 72A, Nguyen Trai str, Thuong Dinh Ward, Thanh Xuan Dist, HaNoi, Vietnam
    TEL
    84-24-6664-0060
    FAX
    84-24-6664-0059
    CONTACT US

In Vung Tau, LocknLock completed construction of heat-resistant glass plant in 2011 and cookware plant in 2012, which secured the company’s quality of manufacturing and stable supply to the market. Today, LocknLock earns a reputation as the premium kitchen living goods brand in Vietnam plastics / heat-resistant glass / cookware.

  • Vung Tau

    LOCK & LOCK VINA CO.,LTD
    Address
    MY Xuan A2 Industrial Park, My Xuan Ward, Phu My Town, Ba-Ria Vung Tau Province, Vietnam
    TEL
    84-254-389-2107
    CONTACT US

USA Corporation

LocknLock USA, Inc. was established in 2016 with the goal to penetrate into the world’s largest market. We made a successful entry into QVC home shopping and sustained the momentum by expanding into major retailers like Target, Macy’s, Costco and Amazon. Today, LocknLock experiences demand as a premium brand sought after by American households.

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  • USA

    LOCK&LOCK USA, INC.
    Address
    12611 Hiddencreek Way Suites A&B, Cerritos CA 90703
    TEL
    1-562-404-2023
    FAX
    1-310-715-1929
    CONTACT US

GERMANY Corporation

In 2010, LocknLock opened trade corporation in Frankfurt, which is Germany’s business and finance hub as well as hub for buyers around the world who join annual international fairs in the city, with the goal to push deeper into the European market. Today, LocknLock is present in 14,000+ sales channels including home shopping, big retailers, discount stores and kitchenware stores that generate the company’s highest sales in Europe. Lately, the company is diversifying channels into Germany’s online kitchen living goods and small appliances market.

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THAILAND Corporation

LocknLock entered into Thailand in 2003, starting with direct sales stores followed by expansion to discount stores, department stores and other retail network. Using Thailand as the regional platform, the company is pushing to take the leading role in the ASEAN market, particularly in Malaysia, Philippines, Myanmar and Cambodia based on robust marketing activities and business management/support.

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  • Thailand

    LOCK & LOCK THAILAND Co., LTD.
    Address
    388 Exchange Tower, 20th Floor Unit 2002 Sukhumvit Road, Klongtoey Subdistrict, Klongtoey District, Bangkok 10110
    TEL
    66-2-258-5210-3
    FAX
    66-2-258-5214
    CONTACT US

INDONESIA Corporation

LocknLock is evolving into a premium kitchen goods brand in Indonesia starting with marketing corporation and aggressive PR/marketing activities via TV/magazine advertisement and press meetings in the country. The company recently launched consumer promotions in local discount stores and opened direct sales stores in Jakarta, Surabaya and Metan in an effort to garner bigger market share.

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  • Indonesia

    PT LOCKNLOCK RETAIL INDONESIA
    Address
    PALMA TOWER LT 17 UNIT A & B, JL RA KARTINI II-SIMATUPANG PONDOK PINANG, JAKARTA SELATAN - INDONESIA 12310
    TEL
    62-21-7593-0500
    CONTACT US

MIDDLE EAST AND AFRICA Corporation

LocknLock has 1,300+ retail channels in department stores and discount stores in 20 middle East and African countries. The company lies at the center of the fast-growing living consumables market in the Middle East.

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  • ■ Objective of privacy policy

    The Company shall use personal information for the following objectives.

    • Collect customer information to answer customer inquiries and provide information
    ■ Privacy and period of holding personal information

    Personal information collected for customer inquiries and its holding period is as follows.

    • Recording items: customer information needed to answer customer inquiries and provide information
    • Record-keeping period: three years
    • Justification: personal identification, prevention of illegal/unauthorized use by jay customers, record-keeping for dispute mediation, handling of complaints, forwarding notice, confirmation of intention to delete messages. Information deemed necessary to preserve subject to related laws and regulations and its record-keeping period is as follows.
    1. Information included in critical marketing documents and commercial books: 10 years (Commercial Act)
    2. Information related to transactions and supporting documents: 5 years (Basic Act on National Tax, Corporate Income Tax Act)
    3. Record-keeping on label advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
    4. Record-keeping on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    5. Record-keeping on payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
    6. Record-keeping on consumer complaints or settlement of disputes: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
    7. When obtaining user consent individually: consent duration

    * Records are physically or logically discard upon expiry of consent duration.

    ■ Consignment of personal information

    The Company[or team in charge] consigns privacy as follows for smooth privacy policy execution.

    1. Customer center
      • Consignee : Metanet M Platform
      • Key roles and responsibilities : customer consulting and claim handling

    The Company[or team in charge] specifies in the contract matters related to prohibition of privacy policy other than the objective of performing consignee’s roles and responsibilities, technical and administrative protection measures, restrictions on re-consignment, oversight on consignee, accountability in indemnification in accordance with Article 26 of Personal Information Protection Act upon signing consignment contract. The Company shall also oversee whether or not the consigned party is handling personal information with due safety. Change in consignee’s roles and responsibilities and consignee itself shall be disclosed according to the privacy policy without delay.

    ■ Rights・duties of information party and legal attorney and exercise of such rights
    1. Party to information may exercise its rights on accessing ・correcting・deleting personal information and demanding to stop handling it to the Company at any time.
    2. Rights as specified in the foregoing clause may be exercised to the Company in written or via e-mail subject to Clause 1, Article 41 of Enforcement Ordinance of Personal Information Protection Act and the Company shall immediately take measures without delay.
    3. The rights as specified in 1. May be exercised via a legal attorney or the information protection party or an entrusted party in which case letter of attorney as per enclosure no. 11 on “notice on privacy policy(2020-7)” shall be submitted.
    4. Information party’s right to access personal information or demand to stop handling personal information may be restricted subject to Clause 4, Article 35 and Clause 2, Article 37 of Personal Information Protection Act.
    5. Demand or correct or delete personal information shall not be made in case another regulation specifies the particular personal information to be subject to collection.
    6. In case of a demand to access, delete, correct or access upon demanding suspension of privacy policy as a way of exercising right by information party, the Company shall confirm whether or not the demanding party is the owner of the personal information or is the legitimate attorney.
    ■ Personnel and team responsible for privacy policy
    1. Team in charge of managing personal information: HR Operation Team
    2. Personnel in charge of managing personal information
      • Name: Deputy General Manager Yumin Won
      • Contact no.: 02-520-9567.
      • E-mail: privacy@locknlock.com
    ■ Privacy items

    : The Company handles the following privacy items.

    1. Name, contact no., e-mail
    2. LocknLock uses ‘cookie’, which saves information about you and frequently search its. Cookie is a small amount of information the website sends to your computer browser(Chrome, Edge, Internet Explorer, etc.). When you visit the website, LocknLock computer reads cookie in your browser with which it can provide service without entering additional information about you such as your name. Cookie can identify your computer but not you personally. Also, you do not have the right to choose cookie. You can only accept all cookies in tool>Internet option tab at the top of the web browser, send a notice when cookie is installed or reject all cookies.

    Cookie information

    • User browser’s agent information
    • User browser’s size (width, height)
    • User IP
    • User’s entry time to page
    • User’s time of closing access to page
    ■ Actions for personal information security

    : The Company takes the following actions for personal information security.

    1. Administrative action: establish ・execute internal management plan, provide regular training to employees, etc.
    2. Technical action: manage access authority to personal information processing system, install access control system, encode identification number, install security program
    3. Physical action: restrict access to computer room and other sites that require physical protection
    ■ LocknLock strives to protect customers’ privacy.

    : LocknLock takes the following actions to ensure all personal information is securely handled and treated with high value.

    1. We encode customers’ personal information
      : Communication interval that handles customers’ personal information is based on encoding communication. All personal information saved is protect with 128bit encoding or more.
    2. We restrict access to personal information
      : We keep internal organization and manpower handling personal information to minimum. Personal information is used only when absolutely necessary and access to the system as well as status of database are monitored real time. Password management and authority to access management in the system handling personal information is subject to repetitive audit and actions as part of LocknLock’s efforts to ensure strictest management of personal information.
    3. We control physical access to personal information system
      : Location of system containing personal information is kept confidential and physical access by operation/maintenance manpower is kept to minimum. Physical access records are documented in accordance with system’s physical access procedures and continuously upgraded through regular internal audit.